Fundraising Tools & Events

This option would allow companies to better customize their responses for this specific subset of first-time donors.

Give admins the option to add a separate thank-you message depending on whether a ticket or donation is included in the purchase.

The ability to add personalized text in thank you messages (i.e. |FIRST NAME|)

In Workflows, the email editor does not save progress automatically. If a user navigates away—such as switching browser tabs to reference information—their work is lost unless they manually save beforehand. This can be frustrating and time-consuming. An auto-save feature or a confirmation prompt before exiting would help prevent accidental loss of work.

Ability to add ticket type after campaign selection.

It would be helpful to trigger automations by only 1 or multiple specific ticket types being purchased. Ex- if I have GA vs VIP tickets, being able to create one automation for my GA purchasers and one for my VIP purchasers to have more relevant, targeted language in the emails and SMS messages.

Ability to have more options to filter the recipient for workflow emails. For example, sending an email to everyone who gives at least $150 but exclude recurring donors who give the same amount or more every month.

Have the same ability in Engage to view contacts on the bounced list from a workflow email.

Add donation amount to New Donor trigger, as well as the branching logic.

The option to view and edit emails used in workflows via the Engage page so there's no need to access them via editing workflows.