Changelog

Follow up on the latest improvements and updates.

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We're excited to announce two new (and highly requested) features that make Givebutter's auction platform even more flexible and efficient than ever before!
NEW AUCTION FEATURES
1. Manually Declare Winner for Auction Items 🏆
Take full control of your auctions by easily assigning winners for items that have a buy now setting! This feature is perfect for hybrid events, accommodating offline bids, and handling special situations.
  • Three payment options:
    Choose to charge saved payment methods instantly, send payment requests via email, or record offline transactions
  • Perfect for hybrid events:
    Seamlessly integrate offline and phone bids within your online auction dashboard in Givebutter
  • Special circumstances handling:
    Accommodate VIP donors, technical issues, or last-minute changes with ease
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2. Offline Payments for Auctions 💵
Accept payment methods your auction attendees and bidders prefer, including cash, checks, and other offline options - all tracked directly in your Givebutter dashboard!
  • Better record-keeping:
    Track all auction payments in one place regardless of payment method
  • Multiple payment types:
    Record various offline payments including cash, check, in-kind, and more
  • Accurate reporting:
    All payment methods are captured in your campaign totals and transaction reports
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We're thrilled to announce the release of our completely redesigned ticket purchasing experience! Our new Event Ticket Checkout Flow v2.0 transforms how attendees buy tickets with a streamlined, mobile-optimized process that makes purchasing multiple tickets effortless while boosting your fundraising results.
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What's New 🚀
  • Intuitive ticket purchasing:
    🛒 Select multiple tickets with our streamlined checkout experience that shows a clear summary of all selected items, making it simple to manage group purchases.
  • Simplified information entry:
    ✏️ The new "Use this contact info for all tickets" option dramatically reduces data entry for multiple ticket purchases, solving one of the biggest friction points in the checkout process.
  • Enhanced mobile experience:
    📱 Our fully mobile responsive design works flawlessly across all devices, perfect for all of your attendees who purchase tickets on their mobile devices.
  • Improved promo code handling:
    🏷️ Clearer application of promotional codes increases successful discount usage with instant promo code validation.
  • Streamlined payment options:
    💳 Simplified payment method selection with multiple options (Credit/debit card, Google Pay, PayPal, Venmo, ACH, check) creates an easy checkout experience.
  • Smoother donation integration:
    💖 Improved donation add-on screen that helps organizations maximize both ticket sales and additional fundraising opportunities from their events.
  • Better accessibility:
    💻 Enhanced keyboard navigation and screen reader support makes your events more inclusive for all attendees.
How to use the new ticket flow 📝
The streamlined checkout process guides attendees through a simple step-by-step journey:
  1. Select tickets:
    Choose ticket types and quantities with clear visual organization
  2. Add a donation (optional):
    Easily include a one-time or recurring donation
  3. Add Personalization:
    Credit team members, add designations, or include personal messages
  4. Enter attendee information:
    Quickly fill out details for the attendees for each ticket purchased
  5. Complete payment:
    Choose from multiple payment methods with a clear order summary
  6. Confirmation and sharing:
    Access tickets and share the event with others
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Why it matters 📈
Event Ticket Checkout Flow v2.0 brings several advantages that will help your organization sell more tickets and raise more funds including:
  • Higher conversion rates:
    Streamlined, mobile-optimized flow reduces cart abandonment
  • Increased average order value:
    Easy bundling encourages multi-ticket purchases
  • Enhanced donor experience:
    Premium purchasing experience with a better visual flow
  • Stronger mobile performance:
    Fully responsive design works beautifully on all devices
  • Improved fundraising results:
    Improved donation add-on feature maximizes every purchase
Best of all, this upgrade is automatically enabled for all Givebutter events with no additional setup required!
Checkout our Help Center article for more details on maximizing the new ticket flow's potential.
📋
Note: This update creates parity with our recently updated Donation Flow v2.0, ensuring consistent experiences across the Givebutter platform.
Say goodbye to scattered commitments and missed donations. With Pledges, you can track and collect 100% of promised donations, matching gifts, and sponsorships all while fostering stronger donor relationships.
  • Quickly record a commitment:
    Instantly log pledged donations, matching gifts, and sponsorships as they are pledged, documenting key details of the commitment like timeline, amount, and notes.
  • Never miss out on a donation:
    Collect 100% of promised donations with straightforward payment links that allow donors to easily pay online or link an existing transaction.
  • Forecast fundraising efforts with greater accuracy:
    Track outstanding pledges, see the sum of outstanding and future donations.
  • Nurture donor fulfillment:
    Send personalized reminders and establish flexible payment installments, ensuring donors fulfill their commitments with ease.
Pledge_Installment_Progress
Creating a Pledge
Navigate to
Transactions
and switch to the
Pledges
tab above the table. Select
+ Add pledge
and customize all the necessary details.
Managing, Viewing, and Sharing Pledges
Once a pledge is created, click the three-dot icon and choose
View Details
. This allows you to preview or edit the installment schedule, view payment history, or update pledge settings.
To access the pledge payment portal, click the
View icon
. For sharing options, use the
Share Link
dropdown menu.
Pledges_Payment_Portal
For more guided instructions on creating and managing Pledges, check out our Help center article.
Instant Payouts enables eligible accounts to withdraw available funds to a connected bank account within 30 minutes, even on weekends and holidays!
screeshot-instant-payouts
What's new 🚀
Instant transfer option:
Choose between instant or standard transfers to payout your available funds.
  • Instant payouts arrive in your bank account within 30 minutes any day of the week, any time of day, for a small fee deducted from the payout amount.
  • Standard payouts arrive in 1-3 business days and are always free.
How to use instant payouts 📝
From the Payouts page in your Givebutter dashboard:
  • Click
    Withdraw
    on a campaign with an
    available balance
  • Instant
    will appear automatically for
    eligible accounts
    *
  • Select
    Instant
    from the
    Transfer options
    section
  • Click the
    Transfer
    button
  • Receive funds
    in your connected bank account
    within 30 minutes
*Eligibility requires being a verified nonprofit account with at least 5 previous payouts and an
instant-eligible
connected bank account.
Why it matters 📈
Sometimes you need your funds
right now
, even on
weekends or holidays
. Now that is possible with Instant Payouts!
For more information on using Instant Payouts, check out our Help Center article with detailed instructions, eligibility requirements, and limitations.
New Features
  • Registration Fundraising
    - Now participants can register for events and create fundraising pages in one seamless flow. This eliminates the frustrating two-step process, boosting fundraiser participation rates without any extra work on your part.
  • Tax Deductibility Settings and Fair Market Value
    - Help donors track tax-deductible amounts on receipts when donations include goods or services
  • Event Attendees Tab for campaigns
    - Easily manage and track event participants
Improvements
  • Bulk Contact Actions
    - Select and update hundreds of contacts at once with tags, subscription settings, and more
  • Auction Item Enhancements
    - Added image uploads, video embedding, and Canva support for item descriptions
  • Transaction Management
    - Added Payment Method as a default column and contact data to exports
  • Donation Fields
    - Extended character limits for suggested donation descriptions from 40 to 160
  • Campaign Photos
    - Added "Maintain aspect ratio" option for form campaign cover photos
  • Auction Display
    - Winning bids now highlighted more prominently in bidding history
  • Email & Text Tracking
    - Added "Sent Date" and "Sender" columns to message tables
  • Contact Type Conversion
    - Users now stay on the contact record after converting between types
  • Two-Factor Authentication (2FA) for Payouts
    - Added security features to protect your organization's funds
  • Plus Plan Options
    - Added a new 300k contact tier for Givebutter Plus
Bug Fixes & Maintenance
  • Fixed workflow message deletion issues
  • Improved shipping address validation at checkout
  • Updated donation form gradients for better button contrast
  • Fixed memory allocation and UI validation issues
  • Resolved issues with auction item validation during checkout
  • Fixed transaction trigger issues for plan changes and check payments
  • Updated error handling to improve capturing errors on payouts
  • Added metrics for Service Level Objectives
  • Improved performance with updated components in Workflows and Reporting
We’ve rolled out some buttery smooth updates to the Givebutter Mobile app, designed to make fundraising
easier, faster, and more intuitive
than ever before.
This update ensures that whether someone is a first-time volunteer, event staff, or a seasoned Givebutter admin, they’ll have a frictionless experience managing check-ins, processing donations, or collecting auction payments.
What’s new?
Smarter navigation
– We’ve updated our navigation to make it even easier to access key features with our all-in-one action screen. Scan tickets, sell tickets, and collect donations, all from a single view. No more jumping around the app—everything you need to assist donors is right at your fingertips.
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Campaign home
– View live insights of your event’s success in one convenient dashboard. Track fundraising totals from donations, ticket sales, and auction items in real time and watch them grow throughout your event.
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Simplified checkout -
A faster, more intuitive checkout experience. Easily add a donation during ticket sales, apply promo codes, and the ability to select one supporter for the entire sale.
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Fresh new look -
The Mobile app got a buttery smooth update with a modern, intuitive design that enhances both usability and performance, so you can focus more time on raising funds.
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Additional improvements
- Along with the bigger changes, here are some improvements we've made to make the app that much butter:
  • New welcome and onboarding experience with animation
  • Share your campaign right from the app, either by sharing a QR code for others to scan or send directly to their device
  • Easily navigate between campaigns with our new campaign selector
  • Campaign-level custom fields are now accessible for donations and ticket sales
  • Filter transactions by current campaign or account-wide
  • New ticket details layout
  • New ticket Check In/Mark Absent sounds
  • Improved accessibility
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Here's what Givebutter has been cooking up this month!
New
  • NEW
    Donation Flows for Pages
Improvements
CleanShot 2025-03-26 at 13
  • Reassign transactions to different contacts from the transaction drawer
  • Added "Date cancelled" column to the Recurring plans table
  • Added the ability to sort by "Category" in the auction items table
  • Added the ability to sort to all of the columns on the "Winning Bids" table
  • Extended custom field description limits to 1000 characters
  • Admins can now add a reason for cancelling the recurring plan
  • Custom fields: Add multi-select option to Campaign custom fields
Bugs & Maintenance
  • Fixed line overflow in the transaction drawer
  • Fixed the tip select bottom arrow not being clickable
Coming Soon
  • Roles & Permissions
  • Registration Fundraising
  • NEW
    Event Ticket Checkout Flow
We’re thrilled to add
Company Contacts
to enhance your donor management experience! Better manage your organizational donors with a dedicated space for companies, making it easier to track corporate relationships and segment your database effectively. 💼📊🖋️
What’s New
Dedicated company layout:
📁 A new tabbed interface separates individual contacts and company contacts for clearer organization.
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View associated contacts:
📇 Easily see all associated Individual contacts directly from a Company contact record and which companies are associated with a given individual.
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Point of contact designation:
👤 Assign a primary point of contact for any Company record.
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Add soft credits to companies:
Track the influence of a gift by soft crediting a Company on any transaction. Check out our Soft credits changelog post to learn more.
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Convert contacts between types:
Easily convert individual contacts to companies and vice versa. When viewing an an individual contact, click the
Actions dropdown > Convert to company
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Custom fields:
🛠️ Create and manage custom fields tailored to companies, individuals, or both, helping you capture the right data for each type. These settings can be applied to new or existing custom fields.
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Additional features:
  • Import contacts by type
  • Filter and export company contacts
Helpful tips:
  • Easily copy all email addresses from individual contacts linked to a company record. Just select
    Copy all emails
    from the Actions dropdown on the Company profile.
  • Duplicate contact management
    is now part of the
    Data Hygiene
    tab.
  • The previous Contact field called
    Company
    has been renamed
    Employer
    .
Learn more about Company contacts in this Help Center article.
We’re thrilled to add
Soft Credits
to enhance your organization's donor management experience! Here’s what’s new: ✨📣🎉
Why it matters:
Gain deeper insight into donor influence and participation by tracking contributions influenced by individuals. This feature is ideal for major gifts and board member fundraising 🌟🤝📈
What’s new:
Flexible soft credit assignments:
🔀 Add, edit, or remove soft credits for any transaction. Attribute a portion or the full amount to one or multiple contacts including an optional soft credit note.
Select a transaction > Funds and credit > Credit a contact
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Buttery smooth filtering:
📊 Track soft credit data in the Transactions or Contacts tables.
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Enhanced transparency:
🔎 View soft credits clearly differentiated from hard credits on transactions and contact records.
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Learn more about how to use soft credits in this Help Center article.
Note:
Our existing Soft Credit activity feed item for tacking team member fundraising via peer-to-peer campaigns has been renamed
Peer-to-Peer credit
.
Simplify auction checkout with the Givebutter Mobile App!
You can now collect payment for auction items straight from the Givebutter app, making your in-person auction events smoother, faster, and more successful.
Managing auction checkouts at live events can be challenging—chaotic lines, overwhelmed staff, and inevitable delays for donors. With this update, we’re making it easier than ever to collect payments, speed up the process, and create a seamless experience for everyone involved.
Mobile-Auction-Items
What to expect:
Collect payments instantly:
Quickly collect payments for one or multiple won items directly from the Givebutter app.
Declare winners with ease:
Select winners for buy-it-now auction items on the spot and charge immediately or the option to pay later.
Track and manage payments:
Easily view item info, monitor bid history, and stay updated on the status of all auction items, including those pending payment, actively being bid on, won, or completed.
Streamline event flow:
Minimize wait times and reduce stress for your onsite team while improving the overall experience for your donors.
For more information about this Givebutter app update, check out this Help Center article
Sell ticket bundles
The mobile app now fully supports all ticket bundle capabilities, helping streamline the process for managing ticket sales at the door. Whether you're offering bundled discounts, sponsorships package deals, or group tickets, all configurations set up for your event are seamlessly integrated into the app. This ensures a smooth and efficient checkout experience for your attendees, saving time and simplifying checkout.
For more information on getting started with ticket bundles, check out this Help Center article.
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