Marketing Tools & Engage

Add the ability to filter contacts who opened an email within a specific timeframe, such as the last 7 days, 30 days, or a custom date range. Currently, users can filter contacts based on whether they opened a specific email. However, they would also like to filter by when the open happened, so they can identify recently engaged supporters and follow up more strategically. This would help organizations better segment contacts based on recent engagement, improve follow-up timing, and create more targeted outreach lists.

Ability to confirm success/fail of an email receipt to a donor with ability to re-send. Add a email receipts log page unless can be added directly on the Transaction page. Business Case: Offline donations require emails and manual data entry is prone to typos and human error or donor contacts us sharing they did not receive and would like to be reissued email. Ability to select which email if multiple added to user's contact profile.

The option to filter & send out emails to company records with an email address. For instances where there is no specific point-of-contact or person set for the company record.

I would like to have a feature that allows me to create a QR code specifically for signing up people to our contact list without requiring a donation. This would streamline the process and make it easier for people to join our contact list directly through a QR code.

Ability to add or remove individual contacts from an Engage email list after it has been generated using filters.

When an email is sent and BCC'd to Givebutter, a donor's reply is a strong indicator of engagement — arguably more meaningful than simply opening an email. It would be helpful to have a way to assign more weight to these reply interactions in a donor's profile, rather than treating them as just another activity line. Ideally, this could be reflected in the AI summary as a stronger engagement signal, or tracked with a separate metric that distinguishes a reply from a standard open or click. This would help organizations better prioritize and identify their most actively engaged supporters.

Add a "bidder" filter to Engage so that admins running an auction can email or text their bidders.

Have the ability to exclude a segment of contacts from email outreach without needing to use tags. For example, when you want to send an email to everyone minus a certain group, or minus a specific contact.

Make it possible to send messages through each individual contact's details. Say, next to the individual's phone number, a drop-down menu that would allow you to send a thank you to that person.