Donor Management & CRM

The ability to customize the wording of automated email notifications, especially purchase confirmation emails (e.g., changing “Donor just purchased a ticket” to something like “Supporter just purchased a wristband”). This would give admins more flexibility to tailor messaging based on the context of their campaign or event. It’s especially helpful for unique offerings like merchandise or non-ticket items.

It would be helpful if admins could receive a notification within the Givebutter dashboard when a pledge is fulfilled — rather than having to manually check each pledge or rely solely on email. Right now, there’s no in-app alert or indicator that a payment has been completed toward a pledge. This makes it easy to miss updates, especially for admins managing multiple donors or campaigns.

Option to have notification for admins, when a refund or refund request comes in

in addition to name, phone number, and email address

When a contact is being credited for a soft credit, have a notification / email sent to them to let them know and thank them.

Be able to add more details and text to the email notification when an admin cancels a recurring plan.

The option to send email notifications to admins once a payment has been successfully processed. For example, notification for pending ACH payments that were marked as successful.

An indicator that there's a new transaction on the dashboard.