I can't believe this isn't built in automatically. We have optional fees, and when a donor covers that fee, it is a donation to my organization. I should be able to see the full donation amount without having to dig for it. I should be able to send an email to the donor referencing the full gift and not the base amount. I've used many other CRMs and this is the first time that I have ever encountered this issue.

My clients love GiveButter - but right now, the donor receipts and reports are only half-baked.

They don't offer the tip option - they cover the fee. When a donor chooses to cover the processing fee, that full amount is their charitable gift - no spreading it around, it goes straight to our animals. But GiveButter's receipts only show the base donation, not the total amount charged. That means donors who covered the fee walk away with a receipt that understates what they actually gave.

That's not butter - that's a problem. Especially when it comes to their tax records and reduced or rejected matching gifts.

The fix is simple: let the transaction amount and the donor receipt reflect the full amount charged. Don't leave donors - or nonprofits - guessing what melted off the top.

This community has been asking for this for years across multiple threads. It's time to spread the love all the way to the receipt and transaction reports to include this fee that our donors are opting to cover.

yes, please