Move Transaction between Campaigns
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Cheryl Warner
Can we get an update please. I was advised this feature would be available by the end of last quarter. The inability to make corrections to transactions that are mistakenly attributed to the wrong campaign is an ongoing problem.
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Elizabeth Cantu
I would like to move a donation from one campaign to another but from what I'm being told on the chat line, there is no such feature yet. Is this something that is in the works, if so, how soon before we start seeing it?
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Deneen McDonald
Givebutter needs to trust the organizational with the ability to change our own giving campaigns. We cannot serve our donors properly if we are unable to serve them by updating their accounts appropriately. I hope this will be priority to update.
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Cindy Wittenberg
We would like to be able to set up multiple bank accounts to be able to choose what account the funds for a specific campaign go in to as we have multiple locations for our organization. We run campaigns for each location at different times.
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Jacky Vazquez
Someone accidentally donated to a campaign from last year but we would like it reflected into this year's campaign for accuracy. This is when I realized there was already a petition going to have this feature made available so either someone with Givebutter can help reassign a donation to a certain campaign or we just have the ability too. Thanks!
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Jennifer Coughlin
Any update on when we will see this live? Its most likely an issue that impacts all organisations when donors mistakenly put it through the wrong campaign - especially when there is a matching element too it.
Bronx Arts Ensemble
Is there an estimate of when this will be included?
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Sandy Haynes
This would be a very helpful, mission critical update. As others have noted, we regularly have donors who go to our main donation page to donate but the donation should actually be part of a different campaign. Not being able to reassign to another active campaign significantly hampers reporting efforts.
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Deneen McDonald
agree...this would be super helpful. Like others, we have donors who posted to the incorrect campaign and are asking us to change it. Please update soon!
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Jennifer Lee
We need this feature because many of our donors get confused with the main website button and any campaigns we have going on and it throws our total contributions off as well.
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