Move recurring donation plans between campaigns
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House of Ruth Development
Yes absolutely this needs to be a feature. We have a donor who signed up for recurring giving on accident and requested a refund, but there are not enough funds in the specific campaign to issue the refund. Big issue. Please fix!!
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Carrie Tully
We definitely need this feature to be active asap - people who became recurring donors during our fund appeal now are continuing to track in that appeal, despite it having ended in January...quite problematic :)
Jeannie Edwards
Please make it possible to reassign a donation to a different campaign. A donor accidentally used an old QR code to make a gift and I need to assign it to the proper campaign. Going through a refund/repay process is indelicate and not donor friendly.
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Stephen Boyle
Yes - our general donate button is at the top of our website. So - when someone visits our site for an upcoming event that they can't attend, they just assume they should hit the "donate" button they see first. We'd like to be able to help reach our fundraising goal for the proper campaign without refunding the first contribution.
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Angie Drake
We have a campaign that is almost finished. Recurring donors would like to continue helping. I would love to have their donations go to the General Fund. Please help make this happen sooner rather than later!
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ICELA LOPEZ
We track our progress on each campaign separately. Being able to move both one-time and recurring donations between campaigns would be extremely helpful for our nonprofit. Also, it's not convenient for anyone to have to contact the donor to stop their recurring donations to start donating on a new campaign.
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Michele Kroll
We use Givebutter largely for child sponsorships, which are recurring monthly donations. Each child has their own campaign to track sponsorships. Being able to reassign recurring plans based on the children we have would be incredibly helpful to what we do.
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Renae GoodwinWare
We really need to be able to move transactions to different campaigns. Often a donor will choose something completely unrelated to their actual transaction. Refunding that and asking them to resubmit is like telling them we want you to work harder to give us money!
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Chris Lee
I'm not sure what the rub is, but it would be really helpful to be able to move a gift from one campaign to another for in-house purposes. Please make this addition!
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Paul Arinaga
Moving both one-time and recurring donations between campaigns would be extremely helpful, especially when you're showing a progress bar.
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