Check Donation Payment Statuses
K
Kimberly Bordonaro
When the "send a check" option is turned on and a donor pays by check, the transaction should remain pending until the check is received and marked as successful for tracking purposes.
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d
david eagleton
I was just about to request this feature. I am not sure what Succeeded really means unless it means, “Hey, I appeared on your transaction list!”
I have yet to see a different status so it doesn’t seem helpful to take up so much screen real estate. Maybe if it was a check replace this with Check Deposit Date ?
“Completed” would be a more helpful final status.
M
Michael Butler
I agree with what others have said. The "Succeeded" process is false because the process is not complete if someone chose to pay by check. A new status needs to be added to show that the check is missing.
A
Alison Kramer-Kuhn
Yes please! Our Finance team just spent time looking for a check that they thought was missing, but the donor had never mailed it. It's confusing to see a "Succeeded" Status when the donation never actually came in.
L
Linda Ianelli
Makes sense. I agree totally.