Bulk Remove Contact Fields from Contacts Tab
Kyle Balitos
Users need the ability to perform bulk cleanup actions directly from the Contacts tab, not just review issues in Data Hygiene.
Requested bulk actions:
- Bulk removal of invalid or bounced email addresses
- Bulk removal of invalid phone numbers and landline numbers
- Option to bulk delete contacts that meet specific error criteria
- Ability to select multiple contacts and clear specific fields (email, phone) in one action
Current limitation:
- Data Hygiene only allows reviewing, updating individually, or ignoring errors
- Contacts tab does not support bulk clearing of specific fields
- Forces users to open and edit contacts one by one, which is extremely time-consuming at scale
User impact:
- Hundreds of manual edits required
- High frustration for orgs managing large lists
- Directly affects Engage deliverability and contact-based pricing
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