Allow for a partial refund
Tori Meglio
Allow for partial refunds, for example refunding a ticket purchase while leaving a donation.
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Liz Campbell
This would be incredibly helpful. This is our first campaign with Givebutter and we need it already.
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Earin Rose
This would be a great feature!
Mark Felling
We just had a situation where I needed to do a partial refund to keep someone happy. And I was dismayed that I could not. Please please fix this
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Mike B
This is too important of a feature to not have. If our only option is to refund the full amount and ask the donor to pay again, we risk the donor walking away completely. That's horrible donor service and not good for fundraising.
Mark Felling
Mike B: Fully agree I've never had a system where I couldn't issue a partial refund
Lisa Westfall
I feel very strongly about this. If I purchased items anywhere and was told I couldn't return part of it for a partial refund I'd think that was incredibly unprofessional. I think this reflects badly on us. I'm embarrassed to tell my supporter that I can't refund the price of a ticket for a partner who can't attend.
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Melanie Muckle
Please help us give a partial refund - a donor didn't see the Promo Code link and wants her discount that she would have used.
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Jennifer Chase
Ability to refund one ticket when donor purchased more tickets than they intended to
Anne Wesson
Please allow for partial refunds so that if someone wins multiple auction items but has to return one (damaged, doesn't fit, etc) we can easily return their money.
Koral Hull
Or return a meal payment but leave the ticketed event price.