Description:

When exporting contacts directly from an organization’s contact list, the file includes an Additional Addresses column. However, during the import process, there is no available Additional Addresses field to map this column to.

As a result:

The Additional Addresses column is automatically and incorrectly mapped to Address Subscription Status, causing invalid data errors.

Users who export contacts to update details and then re-import the same file (with unchanged headers) encounter confusion and import issues.

There is currently no way to re-import or update Additional Addresses via the dashboard, despite the field being present in the export.

This creates an inconsistent experience, as users reasonably expect that fields included in an export can also be imported back without errors.

Impact:

This leads to user confusion, import errors, and additional support effort, especially for users attempting routine contact updates using exported files.