The ability to map split-payments to differentiate between earned revenue, donations, and applicable fees.
Currently, the total transaction including donation/ticket amount and any applicable fees covered by the donor is mapped to Bloomerang via the native integration.
Please make it possible to split the payment between fees and donations. It defeats the purpose of integrating between GiveButter and Bloomerang when the fees are included in the donation total, as that is $ that never sees our bank account, and we cannot count that as part of the donation received. This is particularly a problem for recurring payments, as I have found those amounts can't be edited in Bloomerang if they were part of the integration process.
This would be so helpful - the current process distorts actual funds raised and causes a headache when it comes to distributing funds raised across programs. I was talking to a colleague about it and she made the comparison to adding the price of a stamp to a mailed check donation…
I have to manually enter each and every transaction fee for each and every donation that pushes to Bloomerang. I LOVE the Bloomerang integration with this one major exception. Givebutter - please push the transaction fee amount as well. It will save HOURS of time! Any users that have found a workaround, please let me know! My Bloomerang pushes out to Aplos accounting software where I have to manually enter each and every transaction fee AGAIN!
Holly Lewis: We just updated our database to Bloomerang and our accounting system to Aplos as well and are running into this same issue. Defeats the entire purpose of integration if we have to go back and manually enter fee info for every single transaction! PLEASE create this feature ASAP, Givebutter! We probably won't keep using givebutter if this doesn't become possible in the next couple months.
Additional use case: when syncing transactions from Givebutter into Bloomerang, designate which parts of the transaction sync. For example, for XYZ campaign, a way to only sync additional donations and the covered fee (and not include the tickets in the total amount) into the constituent record.
Not being able to map split-payments distorts the financials and results in funds raised being less than what Bloomerang shows if fees are included. PLEASE implement mapping split payments!
Mark Ross: anyone see an answer to this? I'm not sure how I handle in my QuickBooks account since amt sync'd over is higher than deposit b/c it includes the fee. How have handled?
Yes PLEASE look into this! We love that the direct mapping happens in Bloomerang after a donation, but one more manual step when we're trying to eliminate that is a bummer. Thank you!
RISE Academy: I'm not sure how I handle in my QuickBooks account since amt sync'd over is higher than deposit b/c it includes the fee. How have you handled?
Yes please look into this - if we can't take out the fees then our Bloomerang reporting is higher than it should be.