Fee amounts are integral for data that should sync. I see this issue as the largest hurdle when contemplating whether Givebutter is worth pursuing.

Please make it possible to split the payment between fees and donations. It defeats the purpose of integrating between GiveButter and Bloomerang when the fees are included in the donation total, as that is $ that never sees our bank account, and we cannot count that as part of the donation received. This is particularly a problem for recurring payments, as I have found those amounts can't be edited in Bloomerang if they were part of the integration process.

We just started using GiveButter and set up the integration with Bloomerang and I am incredibly frustrated that no one on either side mentioned this very time-consuming issue with the integration. Until this is fixed, I don't see how the integration saves time? It would be quicker for me to download from GB and import the data to Bloom according to what has already been told to the donor is their tax-exempt portion of their payment. Having that number be different between the two platforms is incredibly confusing and time consuming.

when can this be prioritized. we only just realized we have to manually update every transaction in bloomerang to use the correct donation amount that is sent over in the sync includes the fees.

we would like to send a end of year summary for donations to all of our donors but are now realizing unless we update every single transaction from givebutter then these summary reports are completely inaccurate.

please prioritize this so we are not having to do this all over again for 2022.

Being able to see what was a ticket purchase vs donation would be great. Also, a way to sync attendee info would be great (info entered on individual tickets). Perhaps that could be an interaction sync that happens at same time as transaction sync.

This would be so helpful - the current process distorts actual funds raised and causes a headache when it comes to distributing funds raised across programs. I was talking to a colleague about it and she made the comparison to adding the price of a stamp to a mailed check donation…

I have to manually enter each and every transaction fee for each and every donation that pushes to Bloomerang. I LOVE the Bloomerang integration with this one major exception. Givebutter - please push the transaction fee amount as well. It will save HOURS of time! Any users that have found a workaround, please let me know! My Bloomerang pushes out to Aplos accounting software where I have to manually enter each and every transaction fee AGAIN!

Additional use case: when syncing transactions from Givebutter into Bloomerang, designate which parts of the transaction sync. For example, for XYZ campaign, a way to only sync additional donations and the covered fee (and not include the tickets in the total amount) into the constituent record.

Not being able to map split-payments distorts the financials and results in funds raised being less than what Bloomerang shows if fees are included. PLEASE implement mapping split payments!