When integrating campaigns with Bloomerang, transactions are creating duplicate mappings along with automatic soft credits in Bloomerang. This appears to be expected behavior currently, but it results in duplicate records and added complexity in reporting.
This setup requires manual review and cleanup in Bloomerang and can create confusion when reconciling transactions.
Request:
  • Clear documentation outlining how transaction mapping and soft credit logic works
  • An option to disable or control automatic soft credit creation to prevent duplicate records
Improving this would help ensure cleaner data syncing and reduce manual reconciliation work.