Option to Select a Reason for Unsubscribing from Emails/Texts
Y
Yvette Niemeyer
We would want to let the donor choose specific reasons for opting out of receiving emails or texts and have reports available for this feature.
If a contact is already subscribed and gets the Engage email or text from the organization, clicking "Unsubscribe here" at the bottom of the email will take them to a page with a single unsubscribe button.
We can add fields for the campaign admins to explain why a recipient would like to unsubscribe.
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D
David Diskin
I'd love to know if they're cancelling because they're getting too many emails, or they're a duplicate, or they moved, or whatever. Giving us a default set of reasons that we can customize would be wonderful.
R
Rene Ballesteros
This function with an CSV export function for exit surveys would be powerful.