We would want to let the donor choose specific reasons for opting out of receiving emails or texts and have reports available for this feature.

If a contact is already subscribed and gets the Engage email or text from the organization, clicking "Unsubscribe here" at the bottom of the email will take them to a page with a single unsubscribe button.

We can add fields for the campaign admins to explain why a recipient would like to unsubscribe.