We're thrilled to announce the release of our completely redesigned ticket purchasing experience! Our new Event Ticket Checkout Flow v2.0 transforms how attendees buy tickets with a streamlined, mobile-optimized process that makes purchasing multiple tickets effortless while boosting your fundraising results.
What's New 🚀
- Intuitive ticket purchasing:🛒 Select multiple tickets with our streamlined checkout experience that shows a clear summary of all selected items, making it simple to manage group purchases.
- Simplified information entry:✏️ The new "Use this contact info for all tickets" option dramatically reduces data entry for multiple ticket purchases, solving one of the biggest friction points in the checkout process.
- Enhanced mobile experience:📱 Our fully mobile responsive design works flawlessly across all devices, perfect for all of your attendees who purchase tickets on their mobile devices.
- Improved promo code handling:🏷️ Clearer application of promotional codes increases successful discount usage with instant promo code validation.
- Streamlined payment options:💳 Simplified payment method selection with multiple options (Credit/debit card, Google Pay, PayPal, Venmo, ACH, check) creates an easy checkout experience.
- Smoother donation integration:💖 Improved donation add-on screen that helps organizations maximize both ticket sales and additional fundraising opportunities from their events.
- Better accessibility:💻 Enhanced keyboard navigation and screen reader support makes your events more inclusive for all attendees.
How to use the new ticket flow 📝
The streamlined checkout process guides attendees through a simple step-by-step journey:
- Select tickets:Choose ticket types and quantities with clear visual organization
- Add a donation (optional):Easily include a one-time or recurring donation
- Add Personalization:Credit team members, add designations, or include personal messages
- Enter attendee information:Quickly fill out details for the attendees for each ticket purchased
- Complete payment:Choose from multiple payment methods with a clear order summary
- Confirmation and sharing:Access tickets and share the event with others
Why it matters 📈
Event Ticket Checkout Flow v2.0 brings several advantages that will help your organization sell more tickets and raise more funds including:
- Higher conversion rates:Streamlined, mobile-optimized flow reduces cart abandonment
- Increased average order value:Easy bundling encourages multi-ticket purchases
- Enhanced donor experience:Premium purchasing experience with a better visual flow
- Stronger mobile performance:Fully responsive design works beautifully on all devices
- Improved fundraising results:Improved donation add-on feature maximizes every purchase
Best of all, this upgrade is automatically enabled for all Givebutter events with no additional setup required!
Checkout our Help Center article for more details on maximizing the new ticket flow's potential.
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Note: This update creates parity with our recently updated Donation Flow v2.0, ensuring consistent experiences across the Givebutter platform.