I recently participated in a fundraising event and created a team and was team captain. I was very disappointed on the Team interface. I am not able to see who donated to the team and did not receive any notifications when a donation to the team was made. I understand that part of this is due to how the non-profit organization hosting the fundraiser set-up the page. As a non-profit fundraising it is important to acknowledge and thank those that donate. Even more important for those individuals that reach out to family and friends and ask for those donations to be able to thank them individually.

Customer service told me there was no way to get that information and that it was for privacy reasons and how the organization set-up the event page. However, there is a running banner with names, donation amounts and the individual and teams that they donated to on the site. Clearly, not a privacy issue if that is being done. If individual donors wanted to remain anonymous they had the option of being an anonymous donor. To be fair, I was told that the organization did have access to that information. However, this was a large event with many donors and to ask for it from them seemed to an extra task for an already overworkd staff that is trying to support an amazing organization.

This was my first time using Givebutter as the platform for a fundraising event. I was not involved with the selection of this tool or the set-up of the event page. I used it as an individual intereted in participting in the fundraising event. I would have to give the whole Givebutter platform experience a thumbs down. While reaching out to customer support I was told at least a couple of my frustrations and challenges were due to how the organization set-up the fundraising page. I know this was the first time that they had used Givebutter and perhaps some of it was transition challenges. it seems that Givebuttter needs to provide a better guide, including pros and cons of various choices, for the set-up and management of fundraising sites. I would also encourage you to change some of your default settings for a fundraising event.

Having a first person who creates a team be automatically assigned the team captain would be a game-changer for my organization's spring event. It would save me so much time manually adding the tag!

Would love additional functionality to manage and communicate with the team!

This is such an important feature! As a team leader I want to encourage my members to fundraise, to recognize the ones who are doing well, and to generally create some team camaraderie - this requires being able to communicate with them. Also, the team unit should have its own editable landing page so the team can brand its own intentions and show its members - team captains should be able to do this editing without add'l permissions.

This would be so helpful. Additionally, it would be nice to be able to add a persons email when signing them up to be a team member on the back end.

Hello! Thanks so much for considering this request. As an admin who is currently running a team fundraising campaign, it would be great if the person to initially create a team is automatically listed as a team captain and then admins can change that status if need be.

If a captain designation is auto associated with the team creator, with an admin option to change status, I think this would help cut out an initial email to teams requesting who is each team's captain.

Just one point of view out of many, but thank you again for your consideration.