Remove "Livestream" tag from digital event details
in progress
S
Stephen Kao
Several users have requested removing the livestream tag because their virtual event will not include a livestream. A few examples: a virtual run/walk, a virtual scavenger hunt, a month long step goal fundraiser
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C
Chris Ridgeway
Important directly related issue: the email that is sent to participants for a event ticket also still carries live stream design even if Live Stream is not configured (i.e. Custom link to my digital event" is selected, like a Zoom webinar.
The email says "Check In and Watch. Unfortunately, this does not work with the "custom link to my digital event," which is a huge UX bug for users since every single user will try to click this.... Best fix is have ability to customize link text and not use livestream link, but redirect to the "custom digital event" link.
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Jordan Patrick
updated the status to
in progress
Jordan Patrick
updated the status to
planned
A
Ashlie Flood
We plan a lot of Zoom events because our community is dispersed across the country. We do not do Live Streams. In setup, under the Digital "Event Type", there is a "Live Stream on Givebutter" option and a "Custom link to my digital event" button. When someone chooses the custom link option, it should say "Digital" in the little red camera icon on the event page, not "Live Stream". Not all digital events are live stream, and the wording is confusing; we've had some registrants think that if they returned to the event page at the time of the event, they could watch it from there.