Agreed that this deters people from registering for free events - makes them feel like they're being hooked into paying for something. Getting rid of the Billing Info (or changing the name to "Contact Info" or giving the option of making it required or not) would be very helpful.

I'm in the same situation as Elizabeth. This seems to deter event registrations for us.

Just checking to see if this issue is being remedied? We're hosting a virtual event and would love to use Givebutter as the event hub where they can RSVP, get the link and make donations. I tried to set it up as a free ticket but even without requiring a credit card it was still asking for billing information which I think will deter our donors. Is there a timeline for when this might be updated?

Even with Require Billing Info disabled, there's still a red asterisk that implies the billing info is required. It would be great if that whole section didn't appear for free tickets.

This would be so helpful for us! We currently don't use Givebutter for free Member events just because we don't want people to have to enter contact info twice. :)

Don't make the email address a required field for all guests to an event. Just require it for the person registering the team.