Remove Ask for Billing Info in $0 Transactions
in progress
Kait Cogswell
Especially for $0 registrations, remove the ask for billing info in addition to contact info
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Kyle Horne
I would really like to see this happen. I just switched over to GiveButter and am hosting 4 free events this summer (where we ask for donations at the event, not before). When I reach out to some people directly who haven't RSVPed they said the form was too long and more complicated than before (our old CRM). Jordan Patrick, is there a timeline for this update? Thanks a heap!
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Dave, 3GNY Reckess
Agreed that this deters people from registering for free events - makes them feel like they're being hooked into paying for something. Getting rid of the Billing Info (or changing the name to "Contact Info" or giving the option of making it required or not) would be very helpful.
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Ryan O'Connell
I'm in the same situation as Elizabeth. This seems to deter event registrations for us.
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Elizabeth Jordan-Flight
Just checking to see if this issue is being remedied? We're hosting a virtual event and would love to use Givebutter as the event hub where they can RSVP, get the link and make donations. I tried to set it up as a free ticket but even without requiring a credit card it was still asking for billing information which I think will deter our donors. Is there a timeline for when this might be updated?
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Art Bryman
Even with Require Billing Info disabled, there's still a red asterisk that implies the billing info is required. It would be great if that whole section didn't appear for free tickets.
Jordan Patrick
Merged in a post:
Registration for Free Events
Lyla Foley
The ability to remove the one-dollar minimum for event registration, and Make it so event registration only asks for contact details one time. [Edited 7/5/23 - there is not a minimum amount for registration events; looks like this was a specific account setting that needed to be adjusted]
Jordan Patrick
in progress
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Julianna Henderson
This would be so helpful for us! We currently don't use Givebutter for free Member events just because we don't want people to have to enter contact info twice. :)
Jordan Patrick
planned
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Jody Moen
Don't make the email address a required field for all guests to an event. Just require it for the person registering the team.
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