Option to Toggle Off Guest Information Required at Checkout
J
Justin Swan
Currently, buyers purchasing ticket bundles or multiple tickets are prompted to fill in guest details during checkout, or use the "Apply to all bundle tickets" shortcut. For sponsors or group buyers who do not yet know their guest list, this creates friction. We request an administrative setting at the campaign or ticket level to toggle off guest detail prompts entirely during checkout, allowing buyers to complete their purchase using only their billing information.
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D
Dave Reckess
yes, this!
R
Rachael Montunnas
It also creates a ton of duplicate contacts where there could be different names, but same email and phone #. There is a lot of manual work to clean that up on the back end and this feature would alleviate that extra work.
D
Dan Newman
Rachael Montunnas +1, I was surprised just how much manual data cleanup I had to do after our first big event using Givebutter ticketing, and it was all down to guest info that had repeated phone/email but with different names.