Limit promo code usage to a set number of tickets per order | Voters

Limit promo code usage to a set number of tickets per order

planned

Kait Cogswell

For example: $50 up to 2 tickets, any additional tickets would be full price

August 25, 2021

Brent Hall

Really need this one. September's halfway through, our gala's Oct. 3. I was using this as a way for us to give sponsors their included x # of tickets. (They send us check. We give them 10 tickets as part of that. I sent them promo code for 10 usages. They are able to actually buy unlimited number of tickets free up to 10 times!" That makes no sense. Fortunately none of our sponsors caught/abused the privilege, or else I'd have to go back and rectify some things. This is a major miss.

Johnny Lin

Hey Kait Cogswell Liran Cohen, any movement on this? This would be a huge unlock!

Jordan Patrick

Hi Johnny Lin - Thanks for checking in on this one! We're planning on some promo code improvements in September which will include this update along with some other customization options for promo codes :)

Johnny Lin

Jordan Patrick That's awesome - perfect timing for our gala!

Johnny Lin

Hey Jordan Patrick - curious if there's been any updates here. We'd love to be a part of a beta if there's on available

Johnny Lin

Hey Jordan Patrick Liran Cohen, any updates on this? I was super excited to see the Meta Integration and Givebutter Guarantee today, but was disappointed not to see this.

We need more guardrails and control when it comes to event ticketing in Givebutter!

Jordan Patrick

Hey Johnny Lin - We're still working on some of these updates, but you'll see some event ticketing & promo code improvements in October!

Johnny Lin

Hey Jordan Patrick, thanks! Any chance you're looking for beta testers?

Chastity Dillard

This feature almost screwed up my event this year. This isn't how promo codes should work and it should be explained better!

Ruthie

use case scenario

"Not trying to limit number of promo tickets per order, trying to limit the total number of tickets that can be purchased with one promo code, regardless of how many transactions that takes."

Corrina Smith

What is event the point of this promo code feature? This is extremely frustrating and misleading. We created unique codes for all of our sponsors, but now we have to go back and communicate with them that this feature is not designed well, and to make sure they don't use it more than they're supposed to.

Jordan Patrick

marked this post as

planned

Jordan Patrick

Merged in a post:

Ability to limit promo code usage per ticket

Elena Bliss

Tracks the tickets to avoid the possibility of overuse, especially if the promo code is being used by multiple people, and it doesn't track each ticket as part of the quantity allowed if purchased in separate transactions.

June 2, 2025

Matt Jorgensen

We are not able to effectively use this to give comped tickets to our sponsorship partners... the language in the checkout process is very misleading. Can you please update immediately?

Echoing @David Diskin comment below. Please change! How is this not a feature yet? It's been 3 years of pending...

Rea Dagohoy

what I want is "Limit promo code usage to a set number of tickets TOTAL", not "per order"

Lindsey Mashchak

Rea Dagohoy I seriously don’t understand why they haven’t done this yet. It’s so practical and it would allow more people to be able to commit to using Givebutter 100%.

Olivia Becker

This needs to be updated ASAP....now we are going to have to make them purchase all their tickets and then refund them the amount that they should have had credit for.

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