Downsell prompt when canceling a recurring donation
A
Aidan Riehl
When a donor attempts to cancel a recurring plan, display a popup offering to reduce their donation amount instead of canceling entirely (e.g., "Would you like to reduce your monthly gift to $5 instead?"). This helps retain recurring donors who may no longer be able to afford their current amount but are still willing to give at a lower level
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G
GN Admin
Yes please. It would be good if we could customize what the message says at that moment.