Allow donors to edit their own ticket details after purchase
in progress
KK
It would be very helpful if donors could go back and update their own ticket details after purchasing event tickets or bundles.
Right now, if guest information changes after checkout, such as attendee names, email addresses, or custom field responses like meal selections, staff have to handle those updates manually in the dashboard. This creates extra back-and-forth for event teams and can be especially time-consuming for table sponsors or bundle purchasers managing multiple guests.
A self-service option for donors to update ticket details after purchase would make event management much smoother for both organizers and attendees.
Log In
Elaine Makikalli
Merged in a post:
Shareable guest assignment links for ticket bundle buyers
J
Justin Swan
Givebutter currently requires event admins to manually reassign tickets from the dashboard if guest details were not provided at checkout. We request a self-serve feature where bundle purchasers receive a unique, shareable link (via their confirmation email or buyer portal) that allows them to assign, manage, or transfer tickets directly to their guests without needing instructions or admin intervention.
Elaine Makikalli
updated the status to
in progress
O
Olivia Becker
Agree!!!!!
G
Gretta Stimson
This would eliminate some work!
J
Jo Welsh
Yes! Corporate sponsors do not always know who will use the tickets but want to sponsor. Gives the sponsor ability and ease of use to add names as they are confirmed.
D
David Diskin
Yes, please! Especially when someone (like a sponsor) is buying 8 tickets and doesn't know who they will be given to yet.
L
Len Maranan-Goldstein
Agree 100%!!!