Recurring plan updates (paused, canceled) to be displayed in a contact's activity feed.
J
Jillian Tekell
Context: Supporter accidentally subscribed to a recurring donation. Recurring donation was cancelled but only the initial activity (made a recurring donation is logged on the donor's activity feed).
it would be good to also log that the recurring donation has been cancelled or even possibly update the initial logged activity to say donor made a one-time donation.
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G
Gwen
Some of the admins email donors if their recurring giving plan is failing, letting them know and asking them to update their information. So if they update it and they aren't aware, it gets confusing and looks a little weird because we're asking them to do something they've already done.
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Jillian Tekell
Hi Gwen, I believe an admin submitted this request on my behalf. The concern was that a donor accidentally set up a recurring gift when they meant to just give a one-time gift. Even though their recurring gift was cancelled, it still shows that they made a recurring donation on their activity feed. It would be nice for this to be updated on their Activity Feed to show that they just gave a one-time gift.