Having the option for a user to sort contacts or create tags when sending the EOY Summary is helpful for those who have a significant number of individual contacts. Instead of opening the summary page for each contact to generate a summary report, they can instead use the tag to choose the group of contacts.
The EOY template in Engage can be an alternative, but this is not helpful for those accounts with inactive Engage or for group of contacts with no email addresses.
Created by Emelyn Moliva
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