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Auctions (Silent, live, etc...)
planned
Max Friedman
Ability to run silent auctions during live events. Please comment with any specific features (or examples) you'd like to see for something like this.
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Sara Gladney
We ended up using airauctioneer.com it was great. It was $100 to setup an online auction with >3 baskets. Then we opted to take payment with Givebutter. I included the payment instructions in the congratulations email for auction winners. Then I went into give butter and pre-added the baskets as a “ticket type” then had Customer Success change it from a ticket to a item/product. And set the price as $100 and kept them inactive. As soon as the auction closed. I went into each basket. Corrected the amount from $100 to whatever the final bid price was and then made that product active. Then I made sure to add the “value” in the title of the basket name. And in the thank you note that’s generated after someone pays I made sure to call out that the tax deductible amount is the value subtracted from the final bid price. Ideally it would be nice to have a field that allows you to enter the value and then auto calculates how much of the amount paid is tax deductible. Unfortunately because the Givebutter receipt doesn’t include the product description I had to add the value to the title of the basket but would've been nice if the description could be optionally added. There was only a 20min or so delay from the time the auction closed until I was able to manually enter the final bid price and make the items active with a max quantity of 1 to be purchased. This worked very seamlessly to be honest. Our auction coordinator was able to go into Givebutter and confirm who had paid and who had not and who had opted to write a check to know to collect that before handing over the basket. I really loved using Airauctioneer and being able to use Givebutter to collect payments allowed us not to have another platform collecting donor data and also avoid transaction fees.
I hope your team does a gap analysis using Airauctioneer because I think their setup is very well done and felt the UI was very straight forward to set up our online auction the night before the event.




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Emily Newberry
Wondering if there is any update on the timeline since this has been marked as planned?
Liran Cohen
Emily Newberry: We don't have a concrete date yet, but I can see we've kicked off engineering work on this and should have a sneak peek in June with a beta to follow.
Emily Newberry
We have used onecause previously and ran into issues with their mobile silent auction feature, for example, every time our guests would pull up the auction site, they would be forced to re-login every single time. Silent auction communication features are very important. I think you might have to expand your texting and email capabilities. For example, shooting a reminder text out to people who have not picked up their auction item. It would be incredible if we could mark items as "picked up" or "not picked up" and reminders for items not picked up would automatically go out to the winners after so long. We have people who like to participate in the silent auction even though they can't come to the event, so allowing people to bid virtually, view pictures of the items, is very important. Also, profiles would HAVE to save credit cards because I know our guests would be very unhappy having to re-enter their card number or rely on autofill (I'm going to be honest, a good portion of our supporters aren't tech savvy at all). The last few important features would obviously be outbid, buy it now, and fire sale.
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Julie Crooks
I would just like a virtual option, period. We have people wanting to craft things to donate for us to raise funds. If we had a way to show them, and for people to bid/buy, that would be awesome!
Tori Meglio
planned
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Jill Leahy
I have been a long-time customer of clickbid at other organizations for virtual fundraising but decided to give you guys a try to integrate with Bloomerang. While I understand it takes a lot to develop the silent auction piece, I think it would increase your market share. I was excited to start with givebutter, and I love what you have done. However, I am forced to go back to clickbid because you don't have the silent auction feature. They do a very good job with their silent auction capability. It is a bit of a tedious process and not super user-friendly if you are not familiar with some web design. But their customer service is great. I hope you will get this capability in the near future, and I will consider givebutter for our purposes at that time.
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Janine Premil
We are planning an event in June 2022 with an auction involved and would really like not to involve another platform.
Tori Meglio
Janine Premil: Hi Janine! Unfortunately, at this time we don't yet have a timeline on this feature. If anything changes, we'll update this post and you'll receive an email.
Tori Meglio
open
Carol Lawless
OK- thinking out of the box- but is there a way to use your QRC or box at each basket items and then only the highest one gets run?
TIffany Crumpton
I really hope this is a feature that will be available in early 2022. We just had our event and the silent auction checkout process was not easy for our guests. We used AirAuctioneer after reading about it here and it was not user friendly or effective for an event with over 120 items. Even though we directed winners to pay via GiveButter with a link in their email we still had so many questions and had to help walk a lot of people through the process. It was also hard on the admin side to see who won items as they used bidder numbers and not names on the winners list. They also don't have to ability for text to bid and a lot of our long term event attendees really missed that. I would say that the one missing thing to make our event seamless was having the silent auction incorporated natively with GiveButter.
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