Include Ticket Custom Field Answers in Admin Email Notifications
planned
Kate Hendrick
Currently, custom field answers for campaigns are included in the notifications sent to admins. However, the custom field answers for tickets are not visible in these notifications. It would be very helpful if admins could see the custom field answers for tickets directly in the email notifications rather than having to view them through the dashboard or reports.
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Jordan Patrick
planned
S
Sabrina Schnell
Agree!!